FAQs
Why should you outsource your mortgage processing to Mortgage Processing Pros?
Our primary line of business is loan processing. Mortgage Processing Pros is organized around the workflow of processing rather than sales. We will never approach your clients. You will save money and time by not hiring, training, firing, and re-training in-house processors. You will lower your overhead by eliminating salaries, benefits, sick leave, vacation time, worker's compensation, and so on. You will free up valuable office space for marketing and development.
Is your website user friendly? What happens when I have a client that can't upload to the portal?
No worries, we understand that not everyone is able to upload. In those events, we will work directly with the borowers to obtain the necessary documentation.
What type of loans do you process?
We offer, Conventional, FHA and VA.
What is the loan originator in charge of?
Contract loan processing will help to significantly streamline your business. Choosing a lender, a loan program, obtaining a credit report (tri-merge), and locking in a rate. Submitting a completed and signed application, as well as certain previously obtained documents, to MPP. Being present in the event that large fires erupt that MPP is unable to control. Go out and generate more business.
How do I send you my Point files?
We use the processing version of LendingPad. If you use a different platform. We will send an invite- which will enable us to integrate with your system.
What is your scheduled turn time?
Normally, a file is reviewed within 24 hours of being received. Extended review times should be considered if loan volumes are high, files are incomplete when we receive them, there is a lack of communication from the broker or borrowers, and so on. As a result, submitting a complete file and ensuring that all parties communicate effectively will ensure a quick turn time.
How will your employees present themselves?
We will indicate on all correspondence that we are the processing center for Mortgage Processing Pros.
How do I obtain a final package after a loan is closed?
When we close a file, we send you a secure link to an electronic copy of the final package for your records.
What about conformity?
Conformity is essentially the broker's responsibility. However, we will work with you to ensure that all issues are addressed.
What should I do first?
You may reach out to us by phone or email. We would be happy to assist with your needs.